Account Executive

Account Executive, Free Partners

Role overview

This role is responsible for providing support to the account management team with day to day project management, marketing/comms and administrative activities.

Reporting into a Account Manager, the role is vital for supporting the delivery of a stand out client experience – ensuring high quality work is delivered on time and on budget.

It involves ….

Main responsibilities

• Updating the internal project management system
• Assisting in the production cost estimates and quotes
• Maintain the electronic organisation of client files, project documents and artwork
• Liaising with designers, copywriters and suppliers in the production cycle regarding project deadlines
• Liaising with clients to arrange meetings, submit quotes and obtain sign off for creative work
• Understand client businesses and objectives
• To effectively take comprehensive notes in client meetings as required, creating agendas, contact reports and updating the client Smartsheets
• Meeting and greeting clients, providing refreshments for client meetings
• Ordering of office supplies, stationery and refreshments
• Assist in digital content marketing publishing
• Keeping on top of client projects, status’ of tasks and workflow
• Develop an understanding of the Free Partners service offering and capabilities

Free behaviours

• Focusing on results – We focus on the client and their goals and our ambition is to always deliver an outstanding experience with outcomes that exceed expectations.
• Building partnerships – We expect team members to integrate effectively across disciplines and to support each other in building strong relationships with clients.
• Sharing insights and learnings – We recognise that we all have something to learn and something to teach. We expect everyone to be learning and improving.
• Fun – We create a working dynamic and environment that’s great to be in because if we don’t enjoy what we do, and who we do it with, what’s the point?
• Take the initiative – We empower everyone to table ideas that will move things forwards, whether through strategy, creativity or tactical execution. We need individuals to be able to work effectively on their own as well as part of the wider Free Partners team.
• Responsibility – Where you see something that isn’t as good as you think it should be, we want to hear about it. Being the best at what we do is our goal, and we can only do it if we’re all looking out for it and working for it.
• Great communicators – Free Partners is all about impactful communication that achieves its goal. Whether written or verbal, internal or external, we strive for clarity, simplicity, accuracy and impact.
• Dedication – As a team we all work extremely hard, are faced with stress, high pressure and some tight deadlines. Being someone who thrives in these circumstances and likes to challenge themselves is what this team is about.

The successful candidate:

• Will be highly organised and conscientious
• Will be highly motivated, able to use their own initiative and be proactive in their work
• Will have at least grade C or above in both English and Maths GCSE
• Will be ambitious and keen to learn
• Will be professional, sociable and easily able to build relationships with the team, clients and suppliers
• May have worked in a client facing role and be confident in dealing with individuals at all levels
• May have a keen interest marketing, advertising, sales and/or business